We offer a 30-day return or exchange policy if, for any reason, you are not satisfied with your order.
We ship with DHL and offer free shipping!
Klarna Pay Later gives you extra flexibility by allowing you to pay within 30 days.
The standard Valante warranty is valid for a period of two years from the date of delivery.
The smartwatch's battery life varies depending on usage. On average, the battery lasts 2-5 days with regular use. We recommend charging the smartwatch overnight or as needed.
Yes, our smartwatches are compatible with various fitness and health apps, such as Google Fit and Apple Health. Check the manual for a list of supported apps.
Setting up the smartwatch is simple. Download the accompanying app, follow the instructions to connect, and adjust the settings to suit your preferences.
No, there are no subscription fees for the basic functionalities of the smartwatch. However, some additional features or apps may offer paid options.
Yes, our smartwatches are compatible with both iOS and Android. However, make sure to check the minimum version requirements in the specifications for smooth functionality.
Yes, the straps of our smartwatches are interchangeable, allowing you to easily switch them for different styles and occasions.
The smartwatch regularly receives software updates through the connected app. Make sure to keep the app and Bluetooth enabled to receive updates automatically.
If your smartwatch becomes defective, please contact our customer service. We offer a 2-year warranty and will gladly assist you with a repair or replacement.
Refunds are typically processed within 5-10 business days, depending on your payment method and bank. Once your return is approved, you will receive a confirmation email.
